ER

The abbreviation ER stands for ‘Bedrijfshulpverlening’ (Emergency Response). ER encompasses the organization and implementation of measures to act appropriately during calamities or emergency situations within the company, with the aim of ensuring the safety and health of employees and visitors.

First Aid
A BHV officer knows how to apply First Aid so that quick and adequate action can be taken in medical emergencies. For instance, a (Emergency Response officer also learns how to perform CPR and how to use an AED.

Firefighting
Emergency Response officer knows what to do to extinguish a fire or prevent it from spreading. Emergency Response officer knows which extinguishing agents should be used for which type of fire and how to prevent dangerous situations. Fire prevention is also part of the Emergency Response organization.

Evacuation
Emergency Response officer are trained to help employees and visitors leave a building quickly and safely in an emergency situation. Creating evacuation plans is also part of company emergency response. Alerting and Communication

One of the tasks of the Emergency Response Officer is communication in the event of an emergency. This involves communication with emergency services, coordinating communication during emergencies, and crisis management.

Risk Assessment (RI&E) and Prevention

Part of company emergency response is drawing up an RI&E (Risk Assessment and Evaluation). With the help of the RI&E, it is determined which preventive measures are necessary to mitigate the potential risks applicable within the company.

A ERO (Emergency Response Officer) is a person trained to take preventive measures and who knows how to act when an emergency situation arises.

ERT tasks
According to Article 15 of the Working Conditions Act, the tasks of the ERO are:

• Providing first aid in the event of accidents.
• Containing and fighting fires and limiting the consequences of accidents.
• Alarming and evacuating all employees and other persons in the company or establishment in emergency situations.

Emergency Response (ER) is not only about acting during emergencies, but also about organizing and arranging the conditions necessary to act correctly. To this end, various plans are drawn up by the company.

These provide answers to questions such as:

• What is our company emergency plan?
• What do we do if a fire breaks out, there is a gas leak, or if someone has a heart attack?
• What first aid supplies are needed?
• Can we evacuate a person in a wheelchair if a fire breaks out and the elevator is out of order?
• Are clear escape routes and evacuation plans available?

But also:

• What are the risks within the company?
• How many Emergency Response Officers do we need?
• Who has which tasks and responsibilities?
• Who monitors the validity of the certificates and the presence of sufficient Emergency Response Officers within the company?

You can see that there is more to the Emergency Response organization than just acting during emergencies. Emergency response also requires planning and coordination.

112BHV helps companies set up a strong Emergency Response organization by training people in Emergency Response. Our Emergency Response course is well known across the country. The course includes an e-learning part and a practical training day. You can follow the course at one of the 112BHV locations across the Netherlands or at your company (in-company).

For Emergency Response staff who want a different role, such as team leader or head of Emergency Response, we offer additional courses. We also offer a full training program.

Finally, you can also contact 112BHV for a number of specific Emergency Response topics, such as:

• Evacuation drills
• CPR (resuscitation)
• Emergency Response in healthcare
• Practical and scenario-based exercises

112BHV offers a wide range of Emergency Response courses. You can follow the courses at one of our locations in the Netherlands, or at your own company (in-company).

The different Emergency Response courses from 112BHV:

• Emergency Response
  The course for Emergency Response officers who need to get or renew their certificate.
• Emergency Response Officer
  The Emergency Response course for English-speaking participants.
• Team Leader
  The course for Emergency Response officers who want to take on the role of Team Leader and be responsible for a group of Emergency Response officers.
• Head of Emergency Response – Operational
  The course for Emergency Response officers who also want to work on Emergency Response policy and how to apply it in practice.
• Head of Emergency Response – Strategic
  The Emergency Response course where you learn how to create an Emergency Response policy for a company.
• CPR Training
  This half-day in-company training is fully focused on CPR and the use of AEDs.
• Evacuation Drills
  Carry out an evacuation drill within your company under the guidance of 112BHV. Different types of evacuation drills are possible.
• Emergency Response in Healthcare
  Emergency situations in healthcare require a different approach than in regular companies. This Emergency Response course is specially developed for healthcare.
• Instructor Fire Safety, Communication and Evacuation
  A full training program for people who want to become instructors in Emergency Response, fire safety, and evacuation procedures within an organization.

• ER course
• ER team manager
• ER team lead
• Evacuation

The Emergency Response courses from 112BHV are offered at different locations in the Netherlands.

You can take an Emergency Response course in places such as Zoetermeer, Rotterdam, Nijmegen, Heerenveen, Arnhem, Zwolle, Ede, Amersfoort, Hengelo, Amsterdam, Goes, Tilburg, Groningen, and Utrecht. Whether you are looking for an Emergency Response course in Friesland, South Holland, Limburg, or Zeeland, there is always a location nearby. We also provide Emergency Response courses at your company (in-company).